Refund policy

We have a 30-day return policy for eligible items. You must contact us within 30 days after delivery to request a return or report a problem.

ELIGIBILITY

To be eligible for a return, your item must be unused, in the same condition in which you received it, and in its original packaging. Proof of purchase is required.

DAMAGED, DEFECTIVE, INCORRECT, OR INCOMPLETE ITEMS

Please inspect your order upon delivery. Contact us promptly if your item arrives damaged, defective, incorrect, or with missing parts. Include your order number and clear photos or videos showing the issue. After reviewing your claim, we may offer a replacement, partial refund, full refund, or authorized return.

RETURN AUTHORIZATION

Contact us through our Contact page before returning any item. If your return is approved, we will provide the correct return address and instructions. Do not return products to the address shown on the shipping package. Items returned without prior authorization will not be accepted.

RETURN SHIPPING

For approved returns involving a damaged, defective, or incorrect item, we will provide return instructions and cover return shipping when applicable. For other approved returns, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless required by law.

NON-RETURNABLE ITEMS

We cannot accept returns for used, assembled, altered, or damaged-after-delivery products; items without their original packaging; measurement or fit issues when dimensions were provided before purchase; change-of-mind purchases; gift cards; or items sent back without authorization.

CANCELLATIONS

Contact us as soon as possible if you need to cancel an order. We cannot guarantee cancellation after an order has entered processing or has shipped.

REFUNDS

We will notify you after reviewing your request or receiving an authorized return. If approved, the refund will be issued to your original payment method within 10 business days. Your bank or card provider may require additional processing time.

If more than 15 business days have passed since we approved your refund, please contact us through our Contact page.

Nothing in this policy limits any rights available to you under applicable law.